ORDERS & ORDERING PROCEDURE
The following must be
provided on all orders and/or purchase orders:
1) Company Name and
2) Bill to & ship
to address ( both if different)
3) City, State and
4) Buyer's full Name
5) Purchase Order Number (if
no number use buyer name)
6) Date including time
with Purchase Order
7) Vendor Payee must
be: USA Laboratories, Inc., 1438 Hwy. 96, Burns, TN. 37029-5030
8) Terms must be filled
out completely (including Net terms)
9) Product Item Description
10) Product Item Number
11) Quantity per Product
12) Freight On Board
(F.O.B.) Price per product
13) Extended product
14) Purchase order
total & Delivered price (if appl)
15) Backorder information
(Allowed, not allowed)
16) Delivery date requested (if
17) Freight On Board
(F.O.B.) including all shipping requirements (ie. receiving
hours or appointment times)
18) Back Haul Allowance
(upon USA Laboratories approval)
19)All EDI Orders will
be placed through the home office of USA Laboratories.
BUSINESS DOMESTIC & INTERNATIONAL: First
3 orders, Payment must be Prepaid , Wire Transfer or Letter of
Credit. Credit Card or COD-cash only (must be USAL approved,
COD Domestic only), then the following should be acceptable:
1) C.O.D - (contingent
upon signed acceptance form) - Company Check, Cashier's Check,
Money Order or Cash. (First three orders of a C.O.D. must be Cashier's
Check, Money Order, or Cash). Returned checks are subject to a
2) Prepaid - Money
Order, Cashier's Check, or Company Check. (if approved)
3) Credit Card - Master
Card, Visa, Discover & American Express (if approved).
4) Net Terms - Applicable
only upon approved credit application with guarantor or Bank Letter
of Credit approval. (Standard Net 30)
5) Wire Transfers. (please
see routing instructions)
Invoices are enclosed
with orders unless otherwise instructed. Invoices are payable upon
receipt unless terms have been previously arranged. Balance not
paid by due date will accrue a service charge of 2% per month computed
on the beginning balance of each month, 24% annual rate or the
maximum allowed by law which ever is greater. In the event it becomes
necessary to resort to a collection for payment, all reasonable
attorneys' fees including penelties and interest will be paid by
the customer. USAL's liability is limited to the amount of the
invoice. USAL in no event shall be liable for consequential damages
sustained by buyer or customer/user.
USAL's best efforts
are made to ship all orders the same day that we receive them (unless
otherwise noted). To expedite same day shipment, orders must be
received by 12:00 Noon Central Standard Time. A 21 business day
lead time for special label or special production. Additional extended
lead times may be required for special products or for specific
Freight Charges: All
freight costs will be incurred by buyer unless other arrangements
have been made.
Freight Carriers: Due
to corporate agreements, USA LABORATORIES, INC. has preferred carriers
that it uses. If you have a preferred freight carrier, please inform
us at time of ordering and include a phone number and contact person.
OR MISSING MERCHANDISE
All orders are accurately
picked, packed, checked and weighed prior to leaving our warehouse.
It is the responsibility of the party who pays the freight bill
to file a claim for damaged or missing merchandise. Immediately
note and sign the delivery bill of any shortages or damages. Notify
carrier within (7) days and notify your USAL account executive.
RETURNS OR EXCHANGES
WILL ONLY BE ACCEPTED UNDER THE FOLLOWING CONDITIONS:
1) NO returns without
prior authorization number.
2) No returns may be
made after 30 days.
3) Returns or exchanges
must be shipped prepaid.
4) Returns other than
for defects will be assessed a 15% restocking fee.
5) Returns or exchanges
must be free of all price stickers, handwritten prices or physical
damage. Defaced products will be considered nonstockable.
6) No returns accepted
on special label, private label, special production or closeout
USA LABORATORIES, INC.
will NOT accept any merchandise returned that does not follow the
above guidelines. Please make all claims through the carrier. Buyer's
failure to give notice of claim within seven (7) days after receipt
of said product shall constitute a waiver by buyer of all claims.
UNDER NO CIRCUMSTANCES
WILL USA LABORATORIES, INC. OR ITS AFFILIATES ACCEPT ANY MERCHANDISE
WITHOUT PRIOR RETURN AUTHORIZATION.
advertising or marketing dollars spent must be agreed upon advertising
by both parties in writing and must be taken off invoice. This
includes any and all forms of Dealers, Distributers, or Retailers
advertising (CO- OP, Distribution, etc.).
DUE TO MARKET
FLUCTUATIONS, PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.